Once an order is confirmed, Shree Radhey will not accept return or refund requests. However, in any of the below situations.

 

In case of a Damaged product

Shree Radhey needs to be notified of the damaged product within 5 days from the delivery date via email to srdfpushkar@gmail.com.

In the email, order number, image of invoice, Complete outer box image, 2 clear images of damaged product to be sent.

The email will be responded to within 24-48 hrs and full assistance will be provided thereafter.

In case of a Missing product

Shree Radhey needs to be notified of missing products within 5 days from the delivery date via email to srdfpushkar@gmail.com

In the email, order number, image of invoice, Complete outer box image, 2 clear images of damaged product to be sent.

We will be unable to accept a refund request. But, we will be happy to promptly re-send the missing product.

The email will be responded to within 24-48 hrs and full assistance will be provided thereafter.